Condition of use

Welcome to pinkumart.com seller services private limited and it’s affilites provide access to the pinku mart website (the “website”)to you subject conditions set out on the page.

Conditions of use

Conditions of sale

Please read these conditions carefully before using the pinku mart website by using the pinku mart website you signify your agreement to be bound these conditions.
In addition, when you use any current or future pinku mart (pinku services)(wish list or marketplace)you will also be subject to the terms guidance and conditions applicable to the pinku mart (“terms”) if these conditions of use are inconsistent with such terms, the terms will control.

YOUR ACCOUNT

if you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account.you agree to accept responsibility for all activities that occur under your account or password, you should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have reason to believe that your password has become known to anyone else if the password is being,or is likely to be used in an unauthorised manner please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering, you can access and update much of the information you provided us with in the your account area of the website you agree and acknowledge that you will use your account on the website to purchase products only for your personal use and not for business purposes.

E -PLATFORM FOR COMMUNICATION

you agree, understand and acknowledge that the website is an online platform that enables you to purchase products listed on the website at the price indicated therein at any time from any location you further agree and acknowledge that pinku mart is only facilitator and is not and cannot be a party to or control in any manner any transactions on the website.

Children

Use of pinku mart is available only to persons who can from a legally binding contract under the Indian contact act.1872. if you are a minor i.e.under the age of 18 years,you may use pinku mart the involvement of patent or guardian.

Losses

We will not be responsible for any business loss. Including loss of profits, revenue, contracts, anticipated savings,data, goodwill or wasted expenditure or any other indirect or consequential loss that is not rensonably foreseeable to both you and us when you commenced using the website.

Return and Refund

  1. The product has been used for reasons apart from checking fit and comfort if pinku mart is satisfied that the product has been used for reasons checking fit and comfort pinku mart shall reserve the right to reject the return of the product.
  2. The product has been washed.
  3. The price tag,brand tags,box original packaging material,and accompanying accessories have been damaged or discarded by the user.
  4. The serial number/IMEI number /bar code of the product as applicable dose not match pinku mart.
  5. The accessories delivered with the product (such as charger, earphones,user manuals,etc) are not returned along with the product,in undamaged condition.
  6. There are any dents, scratches,tears or any other damage to the product or any part thereof the gift accompanying the purchased product have not been returned,or upon being returned,show signs of being used washed or defect.
  7. In the case of electronics if the products sought to be returned are not sealed in the poly jiffy bag provided by pinku mart.
  8. Pinku mart is satisfied that the product has been refunded defective or unusable.

Pinku mart shall not accept return or refund requests raised for any of the following products:-

  1.  lingeries,innerwear,and swimwear
  2. cosmetics
  3. deodorants and perfumes
  4. fashion jewelry and accessories
  5. socks and stockings
  6. gift vouchers issued by pinku mart if any and
  7. such other products as may be specified by pinku mart from time to time
  8. pinku mart shall initiate a process of refund of the money paid by the user towards purchase of product,if upon conducting quality checks,it is satisfied that the product being returned entitles the user to a refund it is further clarified that the pinku mart shall not be required to make any refund in respect of any product that deems ineligible for a refund bassed on such quality checks.
    Its is hereby clarified that in the case of electronics not with standing anything to the contrary and subject to clause 3.6 above, product may be returned only in case of defects or deficiencies in the product and not for any reason.
  9. It is expressly clarified that the refund untitled to be a user shall not include money paid towards shipping charges or any other such charges applicable from time to time except in case of a product having a defect at the time of delivery (for reasons attributable to and accpeted by pinku mart after due verification at its sole discretion).

 

        Delivery Information

  1. All products purchased from the website shall be delivered to the user by standard courier services by pinku mart on behalf of the respective seller thought a logistics partner or by the sellers themselves,all deliveries where applicable shall be made on a best efforts basis and while the website will endeavour to deliver the products on the date intimated, the website disclaims any claims or liabilities arising from any delay in this regard on behalf of the sellers a nominal fee may be changed on all cash on delivery (cod) orders the COD change can be viewed at the time of placing the order and in all order related emails this charge shall not be refunded if an item is returned or if the cancellation request is raised after the order is shipped.
  2. The logistics partner supported by pinku mart will make a maximum of two attempts to deliver your order in case the user is not responsible or does not accept delivery of product’s in the respective seller reserves the right to cancel the order at its discretion.
  3. An estimated delivery time shall be displayed on the summary page on placing your order you will receive an email containing a summary of the order and also the estimated delivery time to your location.
  4. Pinku mart shall not be responsible for any delay in the delivery of the products pinku mart shall not be liable for any damages to the product in transit due to miss handling by the logistics partner.
    Something, delivery may take longer due to:-
    (1)bad weather
    (2) political disruption
    (3) other unforseen circumstances
  5. However in case where a damage has been caused to the product ordered, the seller shall replece the product as per the seller’s replacement policy as may be indicated on the website along with the product.7,no deliveries of the product shall be made outside the territorial boundaries of India.
  6. Where there is a likelihoods of delay in delivery of the products the user may be notified of the same from time to time however no refunds may be claimed by the user for any delay in delivery of the product which was caused due to reasons beyond the control of the website and/or the seller.
  7. If a user wishes to get delivery to different addresses than the user shall be required to purchase the product under separate transactions and provide separate delivery address for each transaction as may be required the user agrees that the delivery can be made to the person who is present at the shipping address provided by the user.
  8. Pinku mart shall not compensate for any mental agony agony caused due to delay in delivery the user can cancel the order at any moment to time even if the delivery time exceeds the expected delivery time if it is a prepaid order the user will be refunded back the price of the product in the account or payment wallet in accordance with the options chosen by you as soon as the order successfully cancelled.

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